The Criticality of Design in SaaS
By Krish
As acknowledged by Forbes, a relentless focus on the customer is key to success in the SaaS space.But, when you boil it all down, it is easy to realize that nothing else makes as direct an impact on the customer as the design.No wonder so much work goes into a product’s overall design before people even begin to consider it great!If you’re starting to wonder why good design works so well, what constitutes good design, and how a great product can be hindered by bad design, you’re starting to ask the right questions.Let’s dig a little deeper and find these answers.